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What's so great about Royal Plantation?

Yesterday I went to see a ship docked in Port of Los Angeles. What has that got to do with Royal Plantation? Well, quite a bit, at least for reasons of comparison.

I am not going to name the ship or the cruise company. It serves no good purpose to say negative things about a company that, for one reason or another, did not meet my expectations. I may mention these things and name names if a client wants to book that particular ship, but, for the moment, that serves no useful purpose.

We (the agents invited to inspect the ship) were only shown a couple of cabin categories. We saw suites and mini suites, on one deck only. When I stayed at Royal Plantation in Ocho Rios, Jamaica, I was not staying in their most expensive room category. In fact, I was staying one level over their LEAST expensive room category...and my room and the view from it were beautiful, to say the least. When we did a formal inspection of the property, every room category we looked at, and we saw several, were equally good. Compared to the ship I was just on, I felt like we were treated to a fair overview of the resort.

Lunch on board the ship. This is a cruise company known for it's great cuisine. Our presentation before lunch was by a master chef who is in charge of all the chefs on this particular cruise line. I have dined on one of this cruise line's ships before and it was lovely, to say the very least, like eating in a fine restaurant. This time, the service was sorely lacking and the food was quite ordinary. I had salmon, I can actually do better salmon at home...that's not good. Water was spilled on the table when the waiter poured my glass of water, it was not mopped up nor was there an apology about the mess. I was given a clean wine glass because the one on the table was quite dirty. The other agent dining with me was not so lucky and her wine glass looked rather like the cat washed it! There were other things as well, silverware that didn't look overly polished, no bread unless it was requested, then no butter until it was requested. All of those things seem quite small...until you have paid top dollar for a cabin on the ship and are expecting service to match the price.

On the drive back to Riverside from Los Angeles I was thinking about why I was so disappointed in this particular ship experience. I believe it is because I have only been back a month from Royal Plantation. Every meal at Royal Plantation was simply the best. Especially our final night, when we dined at their "reservations only" restaurant, Papillon. All of the meals I had would be included in a Royal Plantation package that includes the Royal Plan. Royal Plan makes the package an all inclusive resort, except for the champagne and caviar bar. If you wish the champagne and caviar experience, that is additional.

The Royal Plan is the plan I was invited to enjoy while at Royal Plantation, so everything I had would be what one of my clients would have as well. Again, EVERY meal was spectacular! On Jamaica night we had jerk chicken, jerk pork AND lobster off the grill. There were other dishes as well, but those were the stand outs...especially the lobster off the grill. Service was outside on the terrace, the sea was calm, the weather was perfect, and the entertainment was fabulous. Wine or any other drink you wish has only to be requested...no additional charge. Because of years dealing with migraines, I seldom drink wine anymore. However when in Jamaica my favorite drink is a Dark and Stormy, which is dark rum with D & G ginger beer. It goes quite well with lobster!

The next night was Mediterranean night. You were able to order from a menu and service and food were excellent. Music on the terrace was romantic and perfect for dancing.

In the room every night was a breakfast menu you could hang on the door...again, no additional charge. You could have a full breakfast, or you could have bread, juice, coffee, tea, hot chocolate or milk...or ALL of them! Of course, no charge for this! You picked what you liked and picked the time you wanted it delivered. I would order coffee, bread and juice and have it brought to my room as early as possible. I would have my coffee and read a great Tony Hillerman book I had brought along, then take my shower and go down to breakfast. Breakfast was on the terrace and could be ordered off the menu or you could go to the buffet. Since I had already had part of breakfast, I did the buffet. That meant some fruit and more coffee and a yogurt and a chance to visit over coffee with the other agents who were on the trip with me.

Lunch was at the beach cafe. Again, everything included. The menu at the beach cafe was varied and well prepared. Service was excellent. There was a trio of musicians one afternoon at the beach cafe who were not only entertaining, but made great background music playing local instruments. The beach cafe has a little bar and the bar and restaurant look out over the beach and the blue Caribbean water, so you truly feel relaxed and well cared for.

Dinner at Papillon was a production. There was wine paring, again, I am not really a wine drinker, but I did sample what was recommended and appreciated the information given with the wine pairing. Whatever any of us ordered we considered just about the best we had ever had. I ordered sea bass...it was exquisite! There were no mistakes in the service and everything is done with so much care and courtesy. Of course Papillon is also included on the Royal Plan, but you need to make reservations in advance.

Our second day at the resort we went horseback riding. I have never ridden on an English saddle and had not been on a horse in 33 years. What impressed me was how well cared for the horses were and how careful the people running the horseback concession were. The company that took us out is called Hooves, and they took excellent care of both the guests AND the horses.

Considering the length of time that had gone by since I last boarded a horse, I was sore almost as soon as I got off! With that in mind, I had made an appointment at the spa for the next day. First, we had to inspect Sandals Dunns River, then I got to have my spa appointment. The spa was great! I am a spa junkie, and I try and do one spa treatment per FAM trip. I would be hard pressed to decide if I liked Royal Plantation's spa better than Grand Velas spa in Puerto Vallarta, but, in the end, Royal Plantation would win by a hair! I was so sore when I walked in, and felt so much better when I walked out! One of the things I note about spas is if there is a shower in the treatment room or if you have to wrap up and shuffle off to a shower somewhere else. The shower was in the treatment room, as it is also at Grand Velas. The signature sent at all Red Lane Spas is lemon grass. It is a clean and refreshing smell, and every time I smell it, I am magically transported back to Jamaica.

Royal Plantation does afternoon tea on the terrace overlooking the ocean, and that was where I headed as soon as I left the spa. Tea is served at 4pm, overlooking the ocean on the beautiful terrace. There is hot tea, scones, cream, jam, cookies of various types, and nut bread. The tea service, although not as formal as some I've seen, was perfect for the Caribbean! Relaxed and relaxing, and, of course, included in the Royal Plan.

There are water toys that are also provided. You can go out on the glass bottom boat, there is wind surfing, water trikes, and what Royal Plantation doesn't have, you are free to enjoy at Sandals Grand Ocho Rios or Sandals Dunns River...and the transportation to those resorts, which are only minutes away, is also free. You could actually walk on the beach from Royal Plantation to Sandals Grand Ocho Rios.

After dinner in the evenings there was live music and dancing on the terrace. If that was not enough, again, you are free to use the shuttle and visit Sandals Grand Ocho Rios or Sandals Dunns River. I looked at the nightclub at Sandals Dunns River and thought it looked like it would be fun. The rule is, if you are at Royal Plantation you my go to either of the Sandals I have mentioned at no charge and enjoy all they have to offer. Those Sandals guests, however, may not go enjoy Royal Plantation.

A rather old travel agent saying is that Royal Plantation is "for the newly wed or the nearly dead", meaning there is a predominance of elderly and of starry eyed newly weds. I had inspected the property before in 2002 but did not stay there, so I rather bought into that idea. Imagine my surprise staying there to find there was a wide mix of couples. There was a young couple from England; a very much older couple from Canada...and couples of all ages in between. A very nice mix of people who all seemed to be having a good time. I heard NO complaints the entire time I was there. Royal Plantation is not a "couples only" resort, but they do have an age requirement. Guests may bring their children or grandchildren, but they must be age of 18 or over...no small children. There is no children's pool nor children's program.

Arriving and registering at Royal Plantation you are greeted with a iced wash cloth that smells faintly of eucalyptus to refresh your face and hands after your trip from the airport to the hotel...and a glass of champagne. In the spa you are given a chilled wash cloth that smells faintly of eucalyptus as well. Along with the lemon grass, the sent is fresh and clean and makes you feel more refreshed and relaxed at once.

Sandals Dunns River is also beautiful and I was pleased to see how much I still like the resort, having originally inspected it in June, 2002. Many renovations have been done since I was last there and many new attractions have been added. Among the new attractions, a brick oven for heavenly pizza that is served all day long...and gelato carts. The pool is still beautiful, the beach is wide and has lots to do, and the restaurants all looked new and attractive.

In the end, the service at Royal Plantation spoiled me. The service I saw, or lack there of on the cruise ship, does not compare to the service I received at Royal Plantation and at my short visit to Sandals Dunns River. I would like for all my clients to feel as I did, valued and cared for and, perhaps, spoiled. If the cruise ships have dropped their prices so much they can no longer afford to give that type of service, then let me introduce to you a "land cruise" at Royal Plantation in Ocho Rios, Jamaica or, starting in early spring next year, Royal Plantation in the Bahamas!

As always, please check out Kiva.org to assist people in developing countries and earn some money back while helping others.

I will put photos from Sandals Dunns River and Royal Plantation on my blog very soon...stay tuned!

Until next time,
Sonia
Posted by broomrider at 8:39 PM 1 comments  
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